退款政策

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it. It must be unworn, unused, with all tags attached, and in its original packaging. You will also need to provide a receipt or proof of purchase.

To start a return, please contact us at 335224168@qq.com. Please note that returned items must be sent to the following address:

[No.5, Hexing road,Zhangmutou Town,Dongguan city, Guangdong province,523631,China.]

If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If you have any questions about returns, you can always contact us at 335224168@qq.com.

Damaged or Incorrect Items

Please check your order when you receive it. If the item is defective, damaged, or you received the wrong item, please contact us immediately so that we can review the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom-made products (such as special orders or personalized items), and personal care products (such as beauty products).

We also do not accept returns of hazardous materials, flammable liquids, or gases. If you have any questions or concerns about a specific item, please contact us.

Unfortunately, we do not accept returns for promotional items or gift cards.

Exchanges

The fastest way to make sure you receive the item you want is to return the item you have and, once the return is approved, place a new order for the desired item.

European Union 14-Day Cooling-Off Period

Despite the above policy, if your order is shipped to the European Union, you have the right to cancel your order or return the item within 14 days without giving a reason.

As stated above, your item must be in the same condition as when you received it. It must be unworn, unused, with all tags attached, and in its original packaging. You will also need to provide a receipt or proof of purchase.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be sent back to your original payment method within 10 business days. Please note that your bank or credit card company may also need additional time to process and post the refund.

If you have not received your refund within 15 business days after your return has been approved, please contact us at 335224168@qq.com.